Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Embrace Your Journey
Contact Us for Support
Get in Touch
We are here to assist you with any inquiries or support you may need regarding our End of Life Doula services. Your comfort and understanding are our priorities.
Our Location
Visit us at our serene office where we provide a welcoming environment for discussions about end-of-life planning and support.
Phone Number
Feel free to reach out to us at (123) 456-7890. We are available to answer your questions and provide guidance.
Email Address
You can contact us via email at [email protected]. We strive to respond promptly to all inquiries.
At Thistle & Bone, we understand that reaching out can be a significant step. We encourage you to connect with us for any questions or support you may need. Our team is dedicated to providing compassionate assistance tailored to your unique situation. Your journey matters to us, and we are here to help you navigate through it with care and understanding.
We value your feedback and inquiries. Every message is important to us, and we aim to respond as quickly as possible. Whether you have questions about our services or need guidance on end-of-life planning, we are here to listen and assist you. Thank you for considering Thistle & Bone as your partner in this journey.
Reach Out to Us
We invite you to reach out to us for any questions or support you may need. Our team is here to listen and provide the guidance you seek. We believe in the importance of open communication and are committed to ensuring you feel supported throughout your journey. Contact us today to learn more about how we can assist you.
Your comfort and peace of mind are our top priorities. We are dedicated to providing a safe space for you to express your thoughts and concerns. At Thistle & Bone, we recognize that every individual’s experience is unique, and we are here to offer personalized support tailored to your needs. Let us walk alongside you during this important time.